How To Install OsTicket (1.10.4) On Ubuntu 18.048 min read

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diego
diego
December 14, 2018 6:38 pm

Hi Admin, thanks for the video and the walktrought. I just have a question, you say: “On the other hand web using apache server….and ….Install php, mysql and nginx server this is LAMP server.”
I see the code and that’s a LEMP installation, I don’t know if it’s just a common error or you meant to install and use Apache all the time.
Thanks!

diego
diego
December 14, 2018 7:53 pm

It worked for me….ubuntu 18.04, LEMP….THANKS again Admin!

Azael
Azael
January 4, 2019 1:44 am

Hello!

I’ve reading your post about how install Osticket (1.10.4) on ubuntu 18.04 and I’ve follow all steps one by one until step #08; but I have a trouble when I try to open http://10.66.25.20, the page not load.

ATK
ATK
January 8, 2019 12:06 pm

hi . I did everythink you did and i installed osticket. But i have a black pop up problem. I dont know how i fix it

ATK
ATK
Reply to  ATK
January 8, 2019 12:07 pm

Sorry not black pop up . It is blank pop up .

RC888
RC888
Reply to  ATK
May 22, 2019 6:47 pm

I have the same issue. The pop ups are blank. Unable to figure out the resolution.

Ricardo Pech
Ricardo Pech
January 11, 2019 10:01 pm

Thank you! this works, but there’s an issue, when trying to click on any of the question marks or anything that has a bubble pop up is not working and it gets stuck. Was reading about some ajax issue but cannot figure it out

Sam
Sam
January 25, 2019 6:28 pm

15 FastCGI sent in stderr: “PHP message: PHP Fatal error: Declaration of CachedResultSet::count() must be compatible with BaseList::coun

getting this error… after a clean installation

Azael
Azael
February 14, 2019 10:48 pm

Hello again!!!
I have a problem with OsTicket, when a I tried to add a user, the textbox doesn´t appear and only remains loading.
Do you know what is wrong?

Thank for you help.

Juan Brion
Juan Brion
February 18, 2019 5:37 pm

Excellent guide, thanks a lot!

Madhulika
Madhulika
March 26, 2019 9:49 am

what should I do if I want to change http://10.66.25.20/ to some proper URL like http://help.com something like this?

geetha
geetha
September 23, 2019 12:14 pm

during step 6 you added some code where ccan i get that code sir plz help me

Cody L Billson
Cody L Billson
November 21, 2019 7:05 pm

What file do I need to change for the link to go from my local IP to the server hostname?

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